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Here's the next in our series of weekly managerial TIPS (Techniques, Insights, and Practical Solutions)
to help you better engage your team in the activities that lead to higher performance.
CORE Bites Issue #103
(December 1, 2020)
While relaxing over the weekend, I had a chance to kick back and peruse one of my favorite journals, Advances in Experimental Social Psychology. Okay, so maybe I wasn't exactly "relaxing" ...
Regardless, while reviewing this journal for some research I'm doing, I stumbled over a fascinating phenomenon referred to as the Dunning-Kruger Effect. While this psychological phenomenon is much more complex than we have time for today, here's what stood out for me. In essence, the researchers found that intelligent and competent students tended to underestimate their own intelligence and competence in large part because they erroneously presumed that tasks easy for them to perform were also easy for other people to perform. Fascinating!
This article became the stimulus for something I've wanted to write about for some time ... the difference between Fluid Intelligence and Crystallized Intelligence. If you're not familiar with this (or even if you are), I suggest you pay close attention because I believe this will make a big difference in how you perform both personally and professionally.
When you think about intelligence, what sort of things come to mind? IQ tests? Knowing lots of stuff? Probably. But the theory of fluid and crystallized intelligence—first advanced by renowned psychologist Raymond Cattell—proposes that there are actually two distinct kinds of intelligence: 1) the ability to connect the dots while 2) learning new things.
Fluid intelligence refers to the ability to reason and solve problems in unique and unfamiliar situations, while crystallized intelligence refers to the ability to use knowledge acquired through past learning. When you use fluid intelligence, you aren't relying on any pre-existing knowledge. Instead, you're using logic, pattern recognition, and abstract thinking. When you use crystallized intelligence, you're pulling from pre-existing knowledge, facts, and information you learned from education and/or from past experience.
So here's the bad-news/good-news story. While crystallized intelligence continues to increase throughout adulthood (until very later in life), research has shown that fluid intelligence begins to decrease after adolescence. Acknowledging that the vast majority of CORE Bites readers are within this category of "after adolescence," this is the bad news. The good news? The HVAs below offer proven techniques to reverse that trend and capitalize on your fluid intelligence long into the future.
The prevailing wisdom in the past suggested that people really didn't have much control over their intelligence at all—it was believed that IQ was largely determined by genetics (so you could only blame your parents!). But this is not true after all. Read on ...
The ability to be in an unfamiliar situation, not know what to do, and then figure it out anyway, is in high demand because of the amount of change and ambiguity that exists. If you want to increase the value you provide to your organization, use the HVAs listed below to help you extract the 'right' learnings from past experiences, understand the contextual opportunities that exist, and be able to apply the learnings to brand-new (and unfamiliar) situations:
Seeking new knowledge and experiences helps build your Crystallized Intelligence over time, but challenging yourself with the aforementioned HVAs can improve your Fluid Intelligence as well. Go forth and be brilliant (or, at least, intelligent).
I'd love to hear how these HVAs work for you!
Neil Dempster, PhD, MBA
RESULTant™ and Behavioral Engineer
"Question: 'When did you get so clever?' Answer: 'When I realized I wasn't as clever as I thought.'"
— John Connolly —