Clearview® Performance Systems brings you ... ® ... a Culture of Results & Engagement®
Here's the next in our series of weekly managerial TIPS (Techniques, Insights, and Practical Solutions)
to help you better engage your team in the activities that lead to higher performance.
CORE Bites Issue #72
You already know that positive reinforcement is essential to keeping employees engaged and motivated ... the vast majority of people are inspired to perform and do their best work when they're acknowledged for the efforts they contribute and for the results they produce.
Prior to the current shelter-in-place mandates, large sections of the workforce operated out of the same physical space. This close proximity made it easy to get to know your people—their individual personalities, aspirations, motivations, and strengths. At that time, you were probably very comfortable with (and you probably knew exactly how) to effectively recognize your team for their work and for their accomplishments. In person, it was easy to physically thank them (individually or collectively). This type of face-to-face, personal-touch recognition helped employees feel connected and aligned to the work they do—a clear acknowledgment of the value they bring to the customer; to their team; and to the organization.
Now that large numbers of employees are working remote, we can't let "out of sight—out of mind" inhibit our capability to deliver dynamic and effectual recognition. Just because we don't have the luxury of strolling down the hallway to deliver a personal thank you doesn't mean it can't be done. While clearly different, fortunately, there are many ways you can make sure your team's hard work and achievements are RE(mote)INFORCED in an effective and timely manner. It just takes a little bit of creativity on your part.
[Note: Regardless of the method you choose to recognize and thank your team, reinforcement should always be structured—and delivered—using the AFR™ (Activity Focused Reinforcement) methodology.]
An effective way to keep your remote employees engaged is to continuously support them with genuine recognition. Recognition is a meaningful way to demonstrate to employees that you care about their work and their well-being while they operate under the temporary stay-at-home BAUOPs (Business-as-Unusual Operating Procedures). This week (starting today), look for occasions when you can apply one (or more) of the HVA reinforcement ideas listed below:
Not so 'Creative' But Still Worth Mentioning ...
Free (or reasonably priced) Creative Ideas Worth Considering ...
Ideas That Will Require an Investment of Time And/or Money ...
Ideas for When a Return to the Workplace Is Imminent ...
Building a cohesive team isn’t easy and the challenge is magnified when the team isn’t located in the same place. When you use the HVA's listed above, your employees will never wonder whether or not their contributions are truly appreciated.
I'd love to hear how these HVAs work for you!
Neil Dempster, PhD, MBA
RESULTant™ and Behavioral Engineer
"In ordinary life we hardly realize that we receive a great deal more than we give, and that it is only with gratitude that life becomes rich."
— Dietrich Bonhoeffer —